The financial services industry is already realizing across-the-board benefits from artificial intelligence (AI) in areas ranging from risk management to fraud prevention and customer service. For example, Infosys identified 135 potential uses within just a single bank.
However, in a regulated industry where trust is critical, AI projects must be chosen carefully and governed by transparency, accountability, and respect for customer privacy. IT leaders must put robust infrastructure in place to support training models. People must be empowered with training, tools, and controls. And executives should be well-informed about risks and rewards.
An “AI-first” strategy can help identify opportunities to employ machine and deep learning at every level of the organization to enhance decision-making quality, reduce costs, and maximize productivity. Listen in as this webcast explores use cases where AI is paying dividends right now and offers best practices for building a framework for success.
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